Your community's single source of truth.
A branded public portal where residents find shelters, road closures, and official updates — no login required. Citizen damage reports flow straight into your assessment queue.
The problem
When residents can't find you, they find rumors
Without a single official channel, your community fills the gap with social media, phone calls, and guesswork.
Social media fills the vacuum
When residents can't find official information, they turn to social media. Rumors spread faster than your updates.
Phone lines overwhelmed
After a disaster, your office gets flooded with calls asking the same questions. Where are shelters? Which roads are closed? Is my area affected?
Citizen reports scattered everywhere
Residents want to report damage but have no official channel. Reports arrive via email, phone, social media, and walk-ins — impossible to track.
Public-facing portal
Agency-branded, no login required
Your residents get a professional, trustworthy source for emergency information — branded with your agency's identity and accessible to anyone.
Citizen engagement
Citizen damage reporting
Give residents an official way to report damage and stay informed. Every report feeds directly into your operations.
Photo-based damage reports
Residents submit damage reports with photos directly from their phone. No app download or account needed.
Direct to assessment queue
Reports flow directly into your damage assessment queue with all metadata attached and ready for triage.
Automatic location capture
GPS coordinates captured automatically when residents submit reports, placing each one on your operational map.
Business recovery portal
Local businesses check their recovery status and access resources through a dedicated section of the portal.
Alert subscriptions by location
Residents subscribe to alerts for their neighborhood. Updates are delivered when conditions in their area change.
Built for public trust
Everything residents need in one place
Branded experience
Your agency's logo, colors, and contact information. Residents see a professional, trustworthy source.
Shelter finder
Active shelter locations with real-time capacity and directions. Residents find the nearest open shelter instantly.
Road closures
Current road closures with severity levels. Updated in real time as conditions change.
Citizen reporting
Structured damage report intake with photos, location, and severity. No account required.
Not a standalone tool
Part of the complete Command Bridge platform
The community portal connects to notifications, mapping, shelters, field operations, and everything else in your response.
Multi-channel notifications
Text, email, voice, and push notifications with delivery tracking and audience targeting.
Unified operational map
15+ data sources on one map with weather, GPS, and drone feeds.
Shelter management
Track shelter capacity, check-ins, and special needs in real time.
Field operations
Mobile app that works offline for damage assessments, shelter check-ins, and supply requests.
Damage assessment
Citizen reports feed into structured assessments with photo evidence and GIS integration.
Recovery & FEMA tracking
PA category costs, force account docs, and FEMA Lifelines dashboard.
See the community portal in action
Request a demo and we'll show you how your residents get official information without calling your office.