Shelter & Mass Care

Real-time occupancy. Complete resident tracking.

Shelters opened across three locations. You need to know capacity, occupancy, and resident status at every site in real time. Command Bridge gives you all of it.

The problem

Shelter operations shouldn't run on paper and guesswork

When shelters open, information gaps put residents at risk and leave command without the situational awareness they need.

Paper sign-in sheets

Residents check in on paper. Nobody knows the real count until someone manually tallies the sheets. Occupancy data is always stale.

No cross-shelter visibility

Each shelter operates independently. Command doesn’t know which shelters are full, which have capacity, or where to direct the next bus.

Special needs fall through cracks

Medical conditions, mobility requirements, and medication needs documented on intake forms that get lost in the shuffle.

Live capacity dashboard

Real-time occupancy across every shelter

Live capacity and occupancy tracking for every shelter location. Command sees the full picture without making a single phone call.

Real-time occupancy displayed as capacity bars
Shelter status (open/at capacity/closed)
Resident count by demographic categories
Capacity alerts when thresholds are crossed
Cross-shelter dashboard for command

Resident management

Complete resident tracking from check-in to discharge

Every resident is accounted for from the moment they arrive. Health needs, pets, and special requirements are captured at intake and visible to shelter staff throughout the stay.

Resident check-in with health screening questionnaire
Pet management and tracking
At-risk population registry
Special needs and medical documentation
Welfare check scheduling
Check-in from tablet — works offline

Built for shelter operations

Operations, screening, pets, and at-risk tracking

Shelter operations

Open/close shelters, set capacity, assign staff, and track resources for every location.

Health screening

Intake questionnaire captures medical conditions, medications, and accessibility needs at check-in.

Pet management

Track pets by owner, type, and shelter location. Pet-friendly shelter identification.

At-risk registry

Pre-register at-risk populations with medical needs, mobility requirements, and emergency contacts.

Not a standalone tool

Part of the complete Command Bridge platform

Shelter data connects to field operations, the unified map, notifications, and everything else in your response.

Field operations

Mobile app for damage assessments, supply requests, and shelter check-ins — works offline.

Unified operational map

Shelter locations with occupancy overlays on the same map as weather, GPS, and drone feeds.

Community portal

Public-facing shelter finder with real-time availability, directions, and pet-friendly indicators.

Multi-channel notifications

Text, email, voice, and push notifications for capacity alerts, shelter openings, and closures.

Recovery & FEMA tracking

Shelter costs flow into PA category tracking and FEMA reimbursement documentation.

Automation & AI

Automated capacity alerts, weather-triggered shelter activation, and AI-generated situation summaries.

See shelter operations in action

Request a demo and we'll show you how real-time occupancy tracking replaces paper sign-in sheets.

See Command Bridge in action.